SMS Terms and Conditions
Effective October 8, 2026. These terms apply to the FixLogic service messaging program operated by Fix Logic Appliance Repair (FixLogic), a DBA of Nexus Decision LLC.
About the messaging program
When you opt in, FixLogic may send SMS and MMS about your appliance repair request, appointment confirmations and reminders, scheduling changes, technician arrival updates, customer support, service photos, estimates, invoices and payment links. This program does not include promotional or marketing messages. These messaging terms do not replace a separate estimate, invoice or repair service agreement.
Consent and enrollment
Enrollment requires your permission. Providing a phone number or requesting appliance repair does not, by itself, enroll you in recurring text messages. Consent is optional and is not a condition of purchasing services. You must be the subscriber or authorized user of the mobile number you provide. Let us know if that number changes or is reassigned.
You may provide verbal consent during a service or scheduling call. Our employee explains the program and asks for an explicit yes or no, and documents your response. We confirm enrollment only after you agree. If you decline, we can communicate with you by phone or email.
Message frequency and charges
Message frequency varies based on your service activity. Message and data rates may apply. Your wireless provider's rates and plan terms apply to messages you send and receive, including MMS. Contact your wireless provider about charges.
How to unsubscribe
Reply STOP to any message from the program to opt out. You may receive a final message confirming your opt-out. After that, no further messages will be sent through the program unless you opt in again. You may also contact us to request removal. Opting out does not cancel an appointment, invoice or other service obligation; please contact us directly about those matters.
Help and customer support
Reply HELP for help, email office@fixlogicrepair.com, or call (561) 283-2890. Do not use this messaging program for emergencies.
Privacy
Our Privacy Policy explains how we handle your information. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared for their own purposes. Information may be processed by providers necessary to operate and deliver the program, as described in the Privacy Policy.
Delivery and availability
Delivery depends on wireless networks and device availability and is not guaranteed. Carriers are not liable for delayed or undelivered messages. If you do not receive an expected appointment update, contact FixLogic directly.
Verbal consent script
For customers enrolling during a call, our service consent request is:
May FixLogic send you SMS and MMS about your service request, appointment reminders, scheduling updates, service photos, estimates, invoices and payments? Message frequency varies based on your service activity. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. Consent is optional and is not a condition of purchasing services. You can read our Privacy Policy at fixlogicrepair.com/privacy/ and our SMS Terms at fixlogicrepair.com/terms/. Do you agree to receive these messages?
If you answer yes, the employee confirms: “Thank you. You have agreed to receive service-related messages from FixLogic. You can opt out at any time by replying STOP.” An affirmative response is required before enrollment; a refusal does not affect your ability to purchase repair services.
Changes and contact
Updates will be published on this page with a revised effective date. Changes do not expand your messaging consent; a different messaging purpose requires the appropriate consent. Contact office@fixlogicrepair.com with questions.